Privacy Policy

Information We Collect

Personal Information

• WhatsApp phone number for report delivery
• Payment information for subscription processing
• Email address (if provided during checkout)
• Name (if provided during checkout)

Usage Information

• WhatsApp message delivery status
• Report access and engagement metrics
• Website usage data through cookies and analytics
• Device information and browser type

Automatic Information

• IP address and location data
• Website interaction data
• Referral source information

How We Use Your Information

• Service Delivery: Send daily pre-market reports to your WhatsApp
• Account Management: Process subscriptions and manage your account
• Communication: Send service updates, notifications, and customer support
• Improvement: Analyze usage to improve our services and user experience
• Legal Compliance: Comply with applicable laws and regulations
• Security: Prevent fraud and ensure platform security

Information Sharing and Disclosure

We Do NOT Sell Your Data

Market Sarathi does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in these specific circumstances:

• Service Providers: WhatsApp Business API, payment processors, and analytics tools
• Legal Requirements: When required by law, court order, or government request
• Business Transfer: In case of merger, acquisition, or asset sale
• Safety: To protect rights, property, or safety of users and others

Data Security

• Industry-standard encryption for data transmission and storage
• Secure payment processing through trusted providers
• Regular security audits and updates
• Limited access to personal data on need-to-know basis
• Secure servers with appropriate firewall protection

Data Retention

• Active subscriber data: Retained during subscription period
• Payment records: Retained for 7 years for tax and legal compliance
• WhatsApp delivery logs: Retained for 90 days for service quality
• Website analytics: Aggregated data retained for 2 years
• Account deletion: Data deleted within 30 days of account closure

Your Privacy Rights

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from our services at any time
• Restriction: Limit how we process your data

To exercise these rights, contact us at privacy@marketsarathi.com

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how users interact with our site
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie preferences through your browser settings.

Third-Party Services

Market Sarathi integrates with the following third-party services:

• WhatsApp Business API: For message delivery
• Payment Processors: For secure payment processing
• Google Analytics: For website analytics
• Cloud Hosting: For secure data storage

These services have their own privacy policies and terms of service.

Children's Privacy

Market Sarathi does not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

Market Sarathi primarily serves users in India. If you access our services from outside India, your information may be transferred to and processed in India, where our servers and offices are located.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Last updated: 28 December 2024